Many people say that the worst fate they can imagine is to be paralysed in an accident. It is hard for anyone to understand what life confined to a wheelchair might be like.
At Metcalfes, we don't need to imagine this because we have acted for so many people placed in exactly that position so that we understand and provide more than just legal services.
Where there is an opportunity to claim damages for the effects of such injury, compensation usually runs into millions of pounds. Metcalfes have taken on the challenges of spinal cord injury (SCI) and have a 100% record, in achieving damages in spinal injury claims. This is clearly an enviable record but for Kay McCluskey and her team, what is often more important is the support and understanding that Metcalfes' lawyers provide, helping victims to gain self respect, independence and belief and hope in what the future holds.
Kay McCluskey, as head of the Claimant personal injury team, believes that it is the personal attention that she and her colleagues such as Steve Duddell are able to give to victims of injury that is so important, getting to the heart of the case and learning - often as much as the victim and their families - what needs to be said on their behalf to achieve maximum damages.
In cases like these, the money awarded might seem to be like a "lottery" win, but every penny has to be hard fought for and is needed for care, lost earnings, the best possible treatment and the most up to date equipment, giving independence and a degree of normality.
Recognised as specialised practitioners by their place on the Spinal Injuries Association (SIA) Panel of lawyers the best legal minds are put to the case at Metcalfes.
Kay has over 25 years of experience in catastrophic injury claims. She has spoken to hundreds of victims and their families over the years and has learned how they have coped with the sudden transformation of their life following the sudden disaster of an accident. She knows what helped them to come to terms with their fate and has learned that sometimes it is the tiny things that most people would think were trivial that can be the most troublesome but also, in time, the most life affirming.
Kay knows that life can never be the same after a major severe injury, whether psychologically, socially or economically, as everything will be different.
Here at Metcalfes, the victims of injury are not just cases; time spent talking to a victim about their life is not, for us, a waste of "fee earning" time but an opportunity to learn more about the case that we can make for greater, much needed, damages. Meeting with the victim's family is not just an obligation to take details of the case but is an opportunity to share the experience of all the carers we have worked with in the past so we can help families cope with the aftermath of tragedy. Helping the victim and their family is not just work for us, it is a privilege and we are keen to ensure that we deserve the chance we are given to help those who are recommended to us or who choose our services.
The victims of all injury claims can have the benefit of free initial advice and discussion at a meeting with Kay McCluskey or Steve Duddell. Plus, all this care and personal attention costs nothing extra. 100% compensation is paid to victims who are represented under a no win, no fee agreement and/or insurance.
Email Kay on kmccluskey@metcalfes.co.uk or call on 0117 94503020
Email Steve on sduddell@metcalfes.co.uk or call on 0117 9453034
Kay McCluskey Head of Personal Injury
Steve Duddell Partner
Nikki Taylor Trainee Legal Executive
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This article summarises the law on issues which we believe may be of interest to your business. It is not a comprehensive review of the subjects and accordingly is published without responsibility for loss occasioned to any person(s) acting or refraining from action as a result of information published. This document is provided for information only and does not constitute legal advice. Professional legal advice should be obtained before taking or refraining from any action as a result of the contents of this document.